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Method 1: Remove the unifying receiver and batteries for 5 seconds. Method 8: Try the mouse on a different computer.

Method 7: Try using the mouse on a different surface.Method 5: Test the receiver on another computer.Method 2: Uninstall and Reinstall the mouse driver.Method 1: Remove the unifying receiver and batteries for 5 seconds.If you confirm the power switch is on, go on and try the methods. For most of the wireless mouses, the power switch is at the back of the mouse or at the bottom of the mouse. So the first thing to do is confirm the switch is set to ON. If the power switch on the mouse is off, the mouse won’t connect and won’t work properly. Before getting startedįirstly, ensure the power switch on the mouse is not turned off suddenly. Before you try the methods below, ensure you’ve used a wireless USB mouse. Note: The methods below are intended for the mouse connecting to the computer with a USB receiver, but not for the mouse connecting to the computer via bluetooth.